In this blog, I've compiled a list of Call Center Companies in the Philippines and throughout the world. But first, allow me to share some background information on this subject. BPO means- Business Process Outsourcing. Call Center is a centralized office used for receiving or transmitting a large volume of inquiries by telephone. An inbound call center is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call centers are operated for telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact center, further extension to call centers administers centralized handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail. (Wikipedia) Here are some of the popular companies: Acquire Asia Accenture Alorica AMEX ANZ Cognizant Con...
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